We are looking for a Multi-site Leasing Professional for our company in Houston, TX
What's AWESOME about Ashford Communities...
APPLY TODAY to be a part of one of the fastest-growing Owner - Managed Houston- Based -Multifamily team! ASHFORD COMMUNITIES. Read about us on our website, ashfordco.com
Substantial goals for this area of responsibility:
▪ Achieve and exceed leasing and sales targets across multiple sites.
▪ Enhance the overall customer experience and improve property performance regarding sales
▪ Maintain a closing ratio of at least 33% and score a minimum of 85% on shopping reports.
▪ Conduct all business in accordance with company policies, Fair Housing, ADA, and other
▪ Ensure clean move-ins, complete unit inspections, and provide move-in gifts as appropriate.
▪ Warmly greet visitors, prospective renters, and current residents.
▪ Conduct property tours, showcase available units, and highlight amenities at multiple sites.
▪ Utilize persuasive sales techniques to secure lease agreements and exceed sales goals.
▪ Collaborate with the marketing team to develop strategies for attracting and retaining
▪ Proactively address resident inquiries, concerns, and requests to ensure a positive living
▪ Complete weekly activity summaries and time logs, submitting them to the direct supervisor.
▪ Maintain confidentiality regarding property-related matters, ownership, and resident
▪ Coordinate move-ins, conduct unit inspections, and ensure necessary repairs or cleaning are
▪ Provide excellent customer service throughout the leasing process.
▪ Develop and execute marketing strategies to attract renters.
▪ Sales Skills: Demonstrated ability to secure leases, meet sales objectives, and achieve a high
closing ratio of 33%.
▪ Customer Service: Ability to anticipate and exceed customer expectations, providing courteous
and professional service and Ashford’s CX7 experience.
▪ Organization and Time Management: Excellent multitasking abilities, meeting deadlines in a
timely and organized manner.
▪ Communication: Superior verbal and written communication skills to interact effectively with
residents, managers, and supervisors.
▪ Flexibility: Ability to work a flexible schedule, including evenings and weekends, to
accommodate resident needs.
▪ Attention to Detail: Strong follow-up skills and accuracy in maintaining records and
▪ Strong verbal and written communication skills.
▪ Innovative and creative marketing techniques.
▪ Detail-oriented, organized, and manages time wisely.
▪ Bilingual, English and Spanish.
▪ Possesses solid math and reasoning skills.
▪ Exhibits self-control and works well in stressful situations.
▪ Focused and able to complete tasks despite frequent interruptions.
▪ Proficient in Microsoft Office, Google Workspace, and other software.
▪ Balancing multiple property locations and ensuring consistent leasing efforts across all sites.
▪ Adapting to different market dynamics, communities and adjusting strategies accordingly.
▪ Overcoming objections or challenges during the leasing process.
▪ Staying current with fair housing regulations and ensuring compliance across all sites.
Resources and Collaborators:
▪ Marketing Team: Collaborate on marketing efforts to enhance the overall customer experience
and drive leasing performance.
▪ Direct supervisor: Seek guidance, receive feedback, and submit required reports.
▪ Maintenance team: Coordinate unit inspections and ensure move-in readiness.
▪ Property managers and supervisors: Communicate and maintain a professional relationship for
▪ Leasing Performance: Meeting or exceeding leasing and sales targets set for each site.
▪ Closing Ratio: Maintaining a closing ratio of at least 33% across all sites.
▪ Shopping Report Scores: Achieving a minimum score of 85% on shopping reports.
▪ Customer Satisfaction: Positive feedback and high resident satisfaction scores.
▪ Timely Reporting: Consistently submitting accurate weekly activity summaries and time logs.
▪ Move-In Experience: Ensuring clean move-ins, completed unit inspections, and positive move
REQUIRED SKILLSETS EXPERIENCE AND QUALIFICATIONS:
BENEFITS of working with Ashford Communities
Ashford offers competitive salaries and performance bonuses.
At Ashford Communities, our employees are just as important to us as our residents. That’s why we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off. Here are just a few of the benefits Ashford Communities offers:
Ashford Communities is an equal-opportunity employer. The company shall ensure that decisions affecting employees are made without regard to their race, color, religion, sex, national origin, age, disability, citizenship, genetic information, or any other protected category under federal, state, or local law. Ashford Communities Equal Employment Opportunity requires the commitment of every Property Manager and Supervisor. All employees are expected to participate in and actively support these efforts.