Multi-site Leasing Professional

We are looking for a Multi-site Leasing Professional for our company in Houston, TX

What's AWESOME about Ashford Communities...

• Our CULTURE focuses heavily on Teamwork, Trust, Fun, and Customer Care!
• Employees are rewarded and recognized for their efforts and performance!
• We offer real, deserved advancement opportunities!

Are you?

• Empathetic, compassionate, and intuitive
• Social and outgoing
• Self-driven, extremely goal-oriented, and ready to learn
• A multitasking genius, whether it’s because you’re a perfectionist, slightly anxious, or hyper-focused, being impatient is a virtue, and moving quickly is your superpower
• Follow-up ninja, not necessarily detail-oriented but organized in your own way

APPLY TODAY to be a part of one of the fastest-growing Owner - Managed Houston- Based -Multifamily team! ASHFORD COMMUNITIES. Read about us on our website, ashfordco.com

Substantial goals for this area of responsibility:

▪ Achieve and exceed leasing and sales targets across multiple sites.

▪ Enhance the overall customer experience and improve property performance regarding sales

and leasing.

▪ Maintain a closing ratio of at least 33% and score a minimum of 85% on shopping reports.

▪ Conduct all business in accordance with company policies, Fair Housing, ADA, and other

relevant laws.

▪ Ensure clean move-ins, complete unit inspections, and provide move-in gifts as appropriate.

Actions:

▪ Warmly greet visitors, prospective renters, and current residents.

▪ Conduct property tours, showcase available units, and highlight amenities at multiple sites.

▪ Utilize persuasive sales techniques to secure lease agreements and exceed sales goals.

▪ Collaborate with the marketing team to develop strategies for attracting and retaining

residents.

▪ Proactively address resident inquiries, concerns, and requests to ensure a positive living

experience.

▪ Complete weekly activity summaries and time logs, submitting them to the direct supervisor.

▪ Maintain confidentiality regarding property-related matters, ownership, and resident

information.

▪ Coordinate move-ins, conduct unit inspections, and ensure necessary repairs or cleaning are

completed.

▪ Provide excellent customer service throughout the leasing process.

▪ Develop and execute marketing strategies to attract renters.

Competencies:

▪ Sales Skills: Demonstrated ability to secure leases, meet sales objectives, and achieve a high

closing ratio of 33%.

▪ Customer Service: Ability to anticipate and exceed customer expectations, providing courteous

and professional service and Ashford’s CX7 experience.

▪ Organization and Time Management: Excellent multitasking abilities, meeting deadlines in a

timely and organized manner.

▪ Communication: Superior verbal and written communication skills to interact effectively with

residents, managers, and supervisors.

▪ Flexibility: Ability to work a flexible schedule, including evenings and weekends, to

accommodate resident needs.

▪ Attention to Detail: Strong follow-up skills and accuracy in maintaining records and

documentation.

Adaptability:

▪ Strong verbal and written communication skills.

▪ Innovative and creative marketing techniques.

▪ Detail-oriented, organized, and manages time wisely.

▪ Bilingual, English and Spanish.

▪ Possesses solid math and reasoning skills.

▪ Exhibits self-control and works well in stressful situations.

▪ Focused and able to complete tasks despite frequent interruptions.

▪ Proficient in Microsoft Office, Google Workspace, and other software.

Obstacles:

▪ Balancing multiple property locations and ensuring consistent leasing efforts across all sites.

▪ Adapting to different market dynamics, communities and adjusting strategies accordingly.

▪ Overcoming objections or challenges during the leasing process.

▪ Staying current with fair housing regulations and ensuring compliance across all sites.

Resources and Collaborators:

▪ Marketing Team: Collaborate on marketing efforts to enhance the overall customer experience

and drive leasing performance.

▪ Direct supervisor: Seek guidance, receive feedback, and submit required reports.

▪ Maintenance team: Coordinate unit inspections and ensure move-in readiness.

▪ Property managers and supervisors: Communicate and maintain a professional relationship for

effective operations.

Success Measurables:

▪ Leasing Performance: Meeting or exceeding leasing and sales targets set for each site.

▪ Closing Ratio: Maintaining a closing ratio of at least 33% across all sites.

▪ Shopping Report Scores: Achieving a minimum score of 85% on shopping reports.

▪ Customer Satisfaction: Positive feedback and high resident satisfaction scores.

▪ Timely Reporting: Consistently submitting accurate weekly activity summaries and time logs.

▪ Move-In Experience: Ensuring clean move-ins, completed unit inspections, and positive move

REQUIRED SKILLSETS EXPERIENCE AND QUALIFICATIONS:

• Bilingual (English and Spanish)
• Knowledge of OneSite, Active Building, Blue Moon, and Funnel preferred
• Curious, dedicated, committed, friendly, fun-loving, positive, customer-focused and growth-oriented
• Maintain accurate and in-depth knowledge of the surrounding community and competitors in the industry to give potential residents all the information needed to make an intelligent decision
• Strong attention to detail
• Able to anticipate prospects as well as resident’s needs to create unprecedented experiences
• Professional and Neat Appearance
• Good Listening Skills
• Flexible team player able to perform in an exciting, fast-paced, and rapidly growing Houston-based value-centered organization
• Ability to follow policies and procedures
• Reliable transportation
• Social Media is a definite plus
• Proven Closer
• Experience in Hospitality a plus

BENEFITS of working with Ashford Communities

Ashford offers competitive salaries and performance bonuses.

At Ashford Communities, our employees are just as important to us as our residents. That’s why we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off. Here are just a few of the benefits Ashford Communities offers:

• Monthly Performance Bonus
• Paid Time Off
• Health & Welfare Benefits
• Supplemental Benefits
• Live a little – on us. Full-time employees can enjoy living at Ashford Communities and take advantage of a discount on their rental rate.
• Ashford Continuous Education & Tuition Reimbursement

Ashford Communities is an equal-opportunity employer. The company shall ensure that decisions affecting employees are made without regard to their race, color, religion, sex, national origin, age, disability, citizenship, genetic information, or any other protected category under federal, state, or local law. Ashford Communities Equal Employment Opportunity requires the commitment of every Property Manager and Supervisor. All employees are expected to participate in and actively support these efforts.